TP is hiring Customer Support Executives for its International Banking Live Chat process in Chennai. This full-time opportunity is ideal for candidates with live chat experience who possess excellent English communication skills and are looking to build a career in the banking customer support domain.
Job Overview
- Company Name: TP
- Job Role: Customer Support Executive
- Qualification: Any Degree (UG & PG)
- Experience: 1 Year
- Location: Chennai, Tamil Nadu (Work Location: Perungalathur)
- Employment Type: Full-Time
- Salary: Up to ₹5.5 LPA
- Last Date: Apply As Soon As Possible
About TP
TP is a global leader in digital business services, delivering customer experience management, technical support, digital solutions, and back-office services to clients across various industries. Operating in multiple countries with a workforce of thousands of professionals, TP helps organizations enhance customer engagement through innovative technologies and skilled customer support teams. The company serves industries including banking, financial services, healthcare, retail, telecommunications, and technology. TP provides employees with opportunities to work in dynamic environments, develop communication and problem-solving skills, and build long-term careers in customer service and business operations.
Job Description
TP is recruiting Customer Support Executives for its International Banking Live Chat process. The selected candidates will provide chat-based support to international banking customers by resolving queries related to accounts, transactions, digital banking services, and KYC verification.
The role requires handling customer interactions through live chat while ensuring high accuracy, maintaining data confidentiality, and delivering excellent customer service. Candidates should have prior experience in live chat support and strong written English communication skills.
This position follows a 5-day work week with rotational shifts, including night shifts. Two-way cab transportation will be provided for eligible employees.
Key Responsibilities
- Manage live chat interactions with international banking customers.
- Assist customers with KYC verification and document submission.
- Resolve customer queries related to banking accounts and transactions.
- Provide support for digital banking services.
- Ensure accurate and timely responses to customer requests.
- Maintain customer data security and confidentiality.
- Deliver excellent customer service while meeting quality standards.
- Follow organizational policies and banking compliance guidelines.
Required Skills
- Minimum one year of live chat support experience.
- Excellent written English communication skills.
- Good customer handling and problem-solving abilities.
- Ability to multitask while managing multiple chat sessions.
- Strong attention to detail and data accuracy.
- Knowledge of banking customer service processes is an advantage.
- Ability to work in rotational shifts, including night shifts.
- Good interpersonal and teamwork skills.
Eligibility Criteria
Candidates must meet the following eligibility requirements:
- Any Undergraduate or Postgraduate degree is eligible.
- Minimum 1 year of experience in Live Chat support is mandatory.
- Candidates must possess valid employment documents, including offer letter, relieving letter, and salary slips.
- Excellent English communication skills are required.
- Immediate joiners who can join within July 2026 are preferred.
- Candidates should be willing to work in rotational shifts and from the Perungalathur office.
Salary Details
Selected candidates will receive a salary package of up to ₹5.5 LPA, based on their experience and interview performance.
Additional Benefits:
- Two-way cab transportation.
- Five-day work week.
- Two rotational weekly offs.
Selection Process
The recruitment process includes:
- Walk-in Interview
- HR Evaluation
- Communication Assessment
- Final Selection
Note: Only walk-in interviews will be conducted. Virtual interviews are not available.
TP Off Campus Drive – Important Apply Links
| Job Role | Apply Link |
|---|---|
| Customer Support Executive | Apply for this Job |
Frequently Asked Questions
1. What is the job role offered by TP?
TP is hiring Customer Support Executives for its International Banking Live Chat process.
2. What experience is required for this position?
Candidates must have at least one year of Live Chat support experience with valid employment documents.
3. What is the salary offered?
The salary package is up to ₹5.5 LPA.
4. Is the interview conducted online?
No. The recruitment process consists of walk-in interviews only, and virtual interviews are not available.