Tata Communications has announced a Walk-in Drive 2026 for the position of Junior Customer Service Executive in Chennai. This opportunity is suitable for candidates with 0–1 year of experience who are looking to build a career in the telecom and networking industry.
Candidates with a B.E. or B.Tech degree in eligible engineering disciplines can attend the walk-in interview. The role offers exposure to telecom service delivery, customer operations, supplier coordination, and international customer support.
Walk-in Job Overview
- Company Name: Tata Communications
- Job Role: Junior Customer Service Executive
- Qualification: B.E./B.Tech
- Experience: 0–1 Year
- Salary: Best in Industry
- Job Location: Chennai
- Walk-in Date: 5th June
- Walk-in Time: 11:00 AM – 2:00 PM
- Employment Type: Full-Time, Permanent
About Company
Tata Communications is a leading Indian multinational telecommunications company that provides digital infrastructure, network, cloud, mobility, security, and communication solutions to enterprises worldwide. The company serves numerous global organizations and supports businesses with advanced connectivity and digital transformation services.
With operations spanning multiple countries and extensive global network infrastructure, Tata Communications plays an important role in enabling secure and reliable communication services. The organization is known for its strong presence in the telecom industry and offers employees opportunities to work on international projects, develop technical expertise, and build long-term careers in networking and telecommunications.
Job Description
Tata Communications is hiring Junior Customer Service Executives to support telecom service delivery operations for international customers. The selected candidates will be responsible for coordinating with suppliers, managing service delivery activities, tracking installation requirements, and ensuring customer communication throughout the order lifecycle.
The role requires strong communication skills, basic telecom knowledge, coordination abilities, and an understanding of networking concepts. Candidates will work in a UK shift environment and collaborate with multiple stakeholders to ensure smooth and timely service delivery.
Key Responsibilities
- Support service delivery operations for international customers.
- Coordinate with suppliers for service provisioning and delivery activities.
- Monitor installation activities and ensure timely completion as per agreed service levels.
- Handle escalation management whenever required.
- Maintain regular customer communication and status updates.
- Manage end-to-end order processing and delivery tracking.
- Coordinate field resources for priority service requests.
- Follow escalation procedures and delivery processes.
- Work closely with internal teams and stakeholders.
- Ensure customer satisfaction through effective communication and service management.
Required Skills
- Excellent written and verbal communication skills.
- Basic knowledge of telecom technologies and networking concepts.
- Understanding of telecom standards and protocols.
- Knowledge of Microsoft Office applications.
- Strong coordination and organizational skills.
- Logical and analytical approach to problem-solving.
- Customer service orientation.
- Team collaboration skills.
- Ownership and accountability towards assigned tasks.
- Ability to work effectively with multiple stakeholders.
Eligibility Criteria
Candidates must meet the following requirements:
- B.E. or B.Tech degree is mandatory.
- Eligible streams include:
- Electronics and Communication Engineering (ECE)
- Electronics and Telecommunication Engineering
- Electronics and Computer Engineering
- Electronics and Instrumentation Engineering
- 0–1 year of experience in Telecom or ISP domain.
- Basic understanding of telecom standards and networking technologies.
- Good communication and interpersonal skills.
- Willingness to work in UK shift timings.
- This walk-in drive is exclusively open for women candidates.
Documents to Carry
- Updated Resume
- Passport Size Photos
- Government ID Proof
- Educational Certificates and Mark Sheets
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 5th June |
| Time | 11:00 AM – 2:00 PM |
| Venue | Tata Communications Transformation Services, Karuna Conquest IT Park, Plot No. 7, 8th Floor, MTH Road, Ambattur Industrial Estate, Chennai – 600058 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Can freshers attend this walk-in drive?
Yes. Candidates with 0–1 year of experience are eligible to attend the walk-in interview.
What educational qualification is required?
Candidates must possess a B.E. or B.Tech degree in eligible electronics-related engineering disciplines mentioned in the notification.
Is this a permanent position?
Yes. The role is offered as a full-time permanent position.
What shift will selected candidates work in?
Selected candidates will be required to work in UK shift timings.
What documents should candidates carry for the interview?
Applicants should carry an updated resume, passport-size photographs, valid ID proof, educational certificates, and experience documents if applicable.