Movate has announced its Off Campus Drive 2026 for the position of Technical Support Engineer in Chennai. This opportunity is suitable for candidates interested in technical support and customer service roles. The company is looking for individuals with strong troubleshooting abilities, excellent communication skills, and a customer-focused approach.
Job Overview
- Company Name: Movate
- Job Role: Technical Support Engineer
- Qualification: Bachelor’s Degree
- Experience: Entry Level
- Location: Chennai, Tamil Nadu
- Employment Type: Full Time
- Salary: Best in Industry
- Last Date: Apply As Soon As Possible
About Company
Movate is a global digital technology and customer experience services company that provides IT consulting, technical support, and business process solutions for organizations worldwide. With operations across multiple international locations and a workforce of more than 11,000 professionals, the company helps businesses improve customer engagement and accelerate digital transformation. Movate serves clients across various industries by combining advanced technology, innovation, and customer-centric solutions. The organization offers employees opportunities to work on global projects while developing technical and professional skills in a collaborative work environment.
Job Description
Movate is hiring Technical Support Engineers to provide technical assistance and customer support for the company’s products and services. The selected candidates will be responsible for handling customer interactions, diagnosing technical issues, and delivering effective resolutions during the first customer contact whenever possible.
The role requires candidates to work in the night shift while maintaining high customer satisfaction through professional communication and technical expertise. Candidates should continuously update their product knowledge and stay informed about newly launched products and feature enhancements. In addition to resolving customer issues, the position also involves identifying opportunities to promote premium support services based on customer requirements.
Key Responsibilities
- Handle customer calls and troubleshoot technical issues related to company devices.
- Deliver effective resolutions during the first customer interaction whenever possible.
- Maintain a high standard of customer service throughout every interaction.
- Build and maintain strong product knowledge, including newly released products and updates.
- Understand customer concerns and provide appropriate technical guidance.
- Recommend and promote premium support contracts when applicable.
- Document customer interactions accurately and follow internal support procedures.
- Maintain professionalism while handling technical support requests.
- Continuously improve technical knowledge and customer service skills.
- Support customers by providing timely and accurate solutions.
Required Skills
- Good troubleshooting and technical problem-solving skills.
- Knowledge of computer hardware and software fundamentals.
- Basic understanding of internet technologies and networking concepts.
- Familiarity with LAN and WAN technologies.
- Understanding of computer applications and internet troubleshooting.
- Strong analytical and logical reasoning abilities.
- Good English verbal communication skills.
- Customer-focused approach with excellent interpersonal skills.
- Ability to work under pressure and manage multiple tasks.
- Self-motivated with a willingness to learn new technologies.
- Ability to identify opportunities for upselling premium support services.
Eligibility Criteria
Candidates should possess a Bachelor’s Degree and have a basic understanding of computer hardware, software, networking, and internet technologies. Applicants must demonstrate strong communication skills, logical thinking, and problem-solving abilities. A customer-oriented attitude and the ability to work night shifts are essential for this role. Individuals who are eager to learn, adapt to new technologies, and provide high-quality customer support are encouraged to apply.
Salary Details
The salary for the Technical Support Engineer position has not been disclosed in the official job notification. Selected candidates will receive compensation as per company standards, along with applicable employment benefits.
Salary: Best in Industry
Company Name Off Campus Drive – Important Apply Links
| Job Role | Apply Link |
|---|---|
| Technical Support Engineer | Apply for this Job |
Frequently Asked Questions
1. What is the job role offered in the Movate Off Campus Drive 2026?
Movate is hiring candidates for the position of Technical Support Engineer.
2. Where is the job location?
The selected candidates will work from Chennai, Tamil Nadu.
3. Is this a full-time position?
Yes. The notification states that this is a full-time employment opportunity.
4. What technical skills are required for this role?
Candidates should have knowledge of computer hardware and software fundamentals, internet troubleshooting, basic networking concepts including LAN and WAN, strong communication skills, analytical thinking, and customer support abilities.