HCLTech has announced a Walk-in Drive 2026 for the position of Process Associate in Chennai. The company is hiring freshers for Non-Voice and Semi-Voice customer support processes. Candidates with strong communication skills and interest in customer support operations can attend the walk-in interview on the scheduled dates.
Walk-in Job Overview
- Company Name: HCLTech
- Job Role: Process Associate – Non-Voice / Semi-Voice
- Qualification: Any Degree
- Experience: Freshers / Entry Level
- Salary: Best in Industry
- Job Location: Chennai
- Walk-in Date: 29–30 May 2026
- Walk-in Time: 11:00 AM – 2:00 PM
- Employment Type: Full Time
About Company
HCLTech is a leading global technology company offering IT services, digital transformation solutions, cloud services, engineering, and business process management solutions. The company operates in multiple countries and serves clients across industries including banking, healthcare, telecom, retail, manufacturing, and public services.
With a workforce of more than 200,000 employees worldwide, HCLTech is known for delivering innovative technology solutions and customer-centric services. The organization focuses on digital innovation, AI-driven technologies, and operational excellence to help businesses improve performance and efficiency. HCLTech also provides career development opportunities, professional training, and a collaborative work environment for freshers and experienced professionals.
Job Description
HCLTech is hiring fresh candidates for the role of Process Associate in its customer support operations. The selected candidates will work in Non-Voice and Semi-Voice processes involving customer assistance and issue resolution. This role is suitable for candidates interested in building a career in customer service and business process operations.
The company is looking for applicants with strong verbal and written communication skills along with the ability to multitask effectively. Candidates should possess a problem-solving mindset and should be comfortable working in rotational shifts. The position does not involve sales, upselling, or cross-selling activities.
Key Responsibilities
- Handle customer support operations through Non-Voice and Semi-Voice processes
- Respond to customer queries professionally and accurately
- Maintain service quality standards during customer interactions
- Resolve issues within the defined turnaround time
- Coordinate with internal teams for escalations when necessary
- Maintain proper records and documentation of customer interactions
- Follow company policies and operational guidelines
- Ensure customer satisfaction through effective communication
Required Skills
- Good verbal and written communication skills
- Strong problem-solving abilities
- Ability to multitask in a fast-paced environment
- Basic computer and typing skills
- Customer handling and interpersonal skills
- Willingness to work in rotational shifts
- Ability to learn new processes quickly
- Team collaboration and adaptability
Eligibility Criteria
Candidates who have completed any undergraduate degree are eligible to apply for this walk-in drive. The opportunity is open only for freshers. However, candidates from BE, B.Tech, MCA, MSc IT, and CSE backgrounds are not eligible for this recruitment process.
Applicants should possess good communication abilities and a professional attitude suitable for customer support operations. Candidates willing to work in rotational shifts and interested in Non-Voice or Semi-Voice customer support roles are encouraged to attend the walk-in interview.
Documents to Carry
- Updated Resume
- Passport Size Photos
- Government ID Proof
- Educational Certificates
- Experience Documents (if applicable)
Walk-in Interview & Registration Details
| Detail | Information |
|---|---|
| Walk-in Date | 29–30 May 2026 |
| Time | 11:00 AM – 2:00 PM |
| Venue | HCL Technologies Ltd, ELCOT Special Economic Zone, No. 602/3 & 138, Sholinganallur Village, Medavakkam High Road, Tambaram Taluk, Chennai, Tamil Nadu – 600119 |
| Registration / Official Link | Apply Here |
Frequently Asked Questions
Who can apply for the HCLTech Walk-in Drive 2026?
Freshers with any undergraduate degree can apply for this Process Associate role, except candidates from BE, B.Tech, MCA, MSc IT, and CSE backgrounds.
Is this role related to sales or targets?
No, the Process Associate role does not involve sales, upselling, or cross-selling activities.
What type of process is offered in this recruitment?
The hiring is for Non-Voice and Semi-Voice customer support processes.
What documents should candidates carry for the interview?
Candidates should bring an updated resume, passport-size photographs, ID proof, educational certificates, and other relevant documents.