Firstsource Solutions has announced its Off Campus Drive 2026 for the role of CSA Healthcare – Email/Back Office in Chennai. Candidates interested in healthcare claims processing, back-office operations, and customer support services can apply for this opportunity.
This recruitment drive is suitable for graduates and diploma holders who possess strong comprehension abilities, communication skills, and typing proficiency. Candidates looking to build a career in healthcare business process services and claims operations are encouraged to apply.
Job Overview
- Company Name: Firstsource Solutions
- Job Role: CSA Healthcare – Email/Back Office
- Qualification: Arts & Science Graduates / Diploma Holders
- Experience: Entry Level
- Location: Chennai
- Employment Type: Full-Time
- Salary: Best in Industry
- Last Date: Apply As Soon As Possible
About Company
Firstsource Solutions is a global provider of business process management services and customer lifecycle solutions. The company operates across industries such as healthcare, banking, financial services, communications, retail, media, and technology.
With operations in multiple countries including India, the United States, the United Kingdom, Australia, and the Philippines, Firstsource delivers technology-enabled business solutions to global clients. The organization focuses on combining analytics, process expertise, and operational excellence to improve customer experiences and business outcomes. Firstsource is known for offering career opportunities in healthcare operations, customer support, finance processes, and digital business services while supporting employee learning and professional development.
Job Description
Firstsource is hiring candidates for the role of CSA Healthcare – Email/Back Office under its healthcare operations division. The selected candidates will be responsible for reviewing and processing healthcare claims while ensuring compliance with client requirements and quality standards.
The role involves analyzing multiple healthcare-related documents and determining claim approval or denial based on process guidelines. Candidates will also coordinate with internal departments or healthcare providers when additional information is required for claim processing.
Applicants are expected to maintain productivity, quality standards, and turnaround time requirements while handling claims adjudication activities. Candidates with strong comprehension skills, communication abilities, and attention to detail will be well suited for this position.
Key Responsibilities
- Analyze healthcare claims and supporting documents
- Review claims based on client guidelines and specifications
- Approve or deny claims after verification and assessment
- Coordinate with providers or internal departments for missing information
- Ensure claims are processed within defined turnaround times
- Maintain productivity and quality standards
- Follow process compliance and operational procedures
- Handle email and back-office support activities efficiently
- Maintain accuracy while processing claims data
- Support smooth healthcare operations workflow
Required Skills
- Good communication skills
- Strong listening and comprehension abilities
- Attention to detail and analytical thinking
- Typing speed of 24 WPM with 90% accuracy
- Ability to analyze healthcare-related documents
- Basic computer proficiency
- Process-oriented approach
- Time management and multitasking skills
- Ability to work in a team environment
- Problem-solving and decision-making skills
Eligibility Criteria
Candidates applying for the CSA Healthcare – Email/Back Office role should have completed graduation in Arts and Science disciplines or possess a 3-year diploma qualification without active arrears.
Applicants should have strong comprehension and communication skills along with good typing speed and accuracy. Candidates with the ability to analyze documents and follow healthcare claims processing guidelines are preferred.
B.E., B.Tech, and postgraduate degree holders are not eligible for this opportunity as per the company’s hiring criteria. Freshers and entry-level candidates interested in healthcare operations and back-office services can apply for this role.
Salary Details
The company has not officially disclosed the salary package for the CSA Healthcare – Email/Back Office position. Selected candidates will receive compensation as per company standards and industry benchmarks.
Employees may also receive opportunities for career growth, professional development, and exposure to healthcare claims management and business process operations within a global work environment.
Company Name Off Campus Drive – Important Apply Links
| Job Role | Apply Link |
|---|---|
| CSA Healthcare – Email/Back Office | Apply for this +Job |
Frequently Asked Questions
1. Who can apply for the Firstsource Off Campus Drive 2026?
Arts and Science graduates along with diploma holders without arrears are eligible to apply for this opportunity.
2. Are engineering graduates eligible for this role?
No, B.E., B.Tech, and postgraduate candidates are not eligible for the CSA Healthcare – Email/Back Office position.
3. What skills are required for this role?
Candidates should possess strong communication skills, comprehension abilities, typing accuracy, and basic computer knowledge.
4. What is the job location for this recruitment drive?
The job location for the CSA Healthcare – Email/Back Office role is Chennai.