Anoma has announced an excellent off campus opportunity for candidates looking to build a career in customer support and BPO voice processes. This hiring is ideal for individuals with strong communication skills and a passion for customer service. The role offers a remote work setup with night shift timings, making it suitable for candidates comfortable working in global support environments.
This recruitment drive is especially beneficial for professionals with at least one year of experience in customer support or voice process roles. Freshers may also explore similar opportunities in the company based on future openings. Candidates must be fluent in multiple languages and capable of handling customer interactions effectively in a fast-paced environment.
Job Overview
- Company Name: Anoma
- Job Role: Customer Support Executive
- Qualification: Bachelor’s Degree (Preferred)
- Experience: Entry Level (1+ Year Preferred)
- Location: India (Remote)
- Employment Type: Full-Time
- Salary: Best in Industry
- Last Date: Apply As Soon As Possible
About Company
Anoma is an IT services and consulting company focused on delivering client-centric solutions across various industries. The organization specializes in supporting businesses through advanced digital, cloud, mobile, and data-driven services. With a team of experienced professionals, Anoma aims to provide scalable solutions that help clients improve efficiency and customer satisfaction.
The company operates with a strong focus on innovation, quality service delivery, and global talent integration. It collaborates with skilled professionals across different regions to support business operations in a seamless and efficient manner. Anoma is known for its structured work environment, leadership-driven culture, and emphasis on continuous learning and development. Employees are encouraged to grow their skills while contributing to meaningful projects that impact global customers.
Job Description
The Customer Support Executive will work in a voice-based BPO process handling inbound and outbound customer interactions. The role requires addressing customer queries, resolving complaints, and ensuring high levels of customer satisfaction. Candidates will be expected to maintain professionalism while managing customer concerns in real time.
The shift timing for this role is 9:00 PM to 5:00 AM IST, making it a dedicated night shift position aligned with international support requirements.
Key Responsibilities
- Handle inbound and outbound customer calls professionally
- Respond to customer queries and provide accurate information about services
- Resolve complaints and ensure timely issue resolution
- Maintain detailed records of customer interactions and transactions
- Escalate unresolved or complex issues to higher-level support teams
- Meet performance targets including call quality and customer satisfaction
- Follow company guidelines, policies, and service standards
- Work collaboratively with team members to achieve service goals
Required Skills
- Excellent verbal and written communication skills
- Strong command of English, Hindi, and Telugu languages
- Good listening and comprehension abilities
- Ability to manage customer interactions calmly in stressful situations
- Basic computer knowledge and experience using CRM or database systems
- Strong problem-solving and analytical thinking skills
- Ability to work in night shifts and adapt to flexible schedules
Eligibility Criteria
- Candidates must have 1+ year of experience in customer support or voice process roles
- Strong communication skills in English, Hindi, and Telugu are required
- Ability to work in a fast-paced BPO environment
- Must be comfortable with night shift timings
- Proficiency in handling customer service systems and tools is preferred
Salary Details
Salary for the Customer Support Executive role is not disclosed in the job description. However, it is expected to be Best in Industry based on company standards and industry benchmarks for similar roles in the BPO sector.
Selection Process
The selection process typically includes evaluation of communication skills, customer handling ability, and technical proficiency in voice support environments. Candidates may be assessed based on interaction skills and situational response handling during interviews or screening rounds.
Important Apply Links
Anoma Off Campus Drive – Important Apply Links
| Job Role | Apply Link |
|---|---|
| Customer Support Executive | Apply for this Job |
Frequently Asked Questions (FAQs)
Q1. What is the job role offered in Anoma Off Campus Drive 2026?
The company is hiring for the position of Customer Support Executive in a voice process role.
Q2. Is this a work-from-home opportunity?
Yes, this is a remote job opportunity with night shift timings.
Q3. What is the required experience for this role?
Candidates should have at least 1+ year of experience in customer support or voice process roles.
Q4. Which languages are required for this job?
Candidates must know English, Hindi, and Telugu for effective communication.
This Anoma Off Campus Drive 2026 is a strong opportunity for candidates looking to grow in customer support and voice-based roles. Interested applicants should apply as soon as possible and prepare well for communication-based screening rounds.