Matrix Business Services has announced a walk-in drive for the role of Operations Associate (Back Office). This opportunity is ideal for fresh graduates and candidates with up to one year of experience who are looking to start or grow their careers in the BPO and KPO sector. The company is hiring multiple candidates, making this a strong opportunity for job seekers aiming to enter the operations and verification domain.
The walk-in drive will be conducted over multiple days, allowing candidates flexibility to attend. Applicants with good communication skills, basic Excel knowledge, and a willingness to work in a non-voice or semi-voice process are encouraged to participate.
Walk-in Job Overview
Company Name: Matrix Business Services
Job Role: Operations Associate (Back Office)
Qualification: Any Graduate
Experience: Freshers / Entry Level (0–1 year)
Salary: ₹1.25 – ₹2 LPA
Job Location: Chennai
Walk-in Date: 2nd May – 8th May
Walk-in Time: As per official notification
Employment Type: Full-Time, Permanent
About Company
Matrix Business Services is a well-established organization founded in 2003, specializing in people, product, and process assurance services. The company focuses on delivering verification, compliance, and risk management solutions across various industry sectors. With strong domain expertise and a customer-centric approach, Matrix supports enterprises in maintaining operational integrity and minimizing risks.
Headquartered in Chennai, the company has expanded significantly with a workforce of over 1,400 employees and a presence in more than 70 cities across India. It serves a diverse client base, including several Fortune 500 companies, showcasing its credibility and reliability in the industry. Matrix Business Services has also been recognized by NASSCOM as one of the emerging companies, reflecting its growth and innovation.
The organization offers a structured work environment, training support, and exposure to real-time verification processes, making it an ideal workplace for freshers entering the operations and backend services domain.
Job Description
The Operations Associate (Back Office) role involves handling verification processes, data validation, and backend support activities. The selected candidates will work on various verification checks and ensure that all processes meet quality and turnaround standards. This position requires attention to detail, communication skills, and the ability to manage multiple tasks efficiently.
Key Responsibilities
- Conduct verification processes through phone calls and emails
- Perform background checks including education, employment, and references
- Handle address verification, criminal record checks, and other screening processes
- Analyze verification results and ensure accuracy as per internal standards
- Maintain quality and productivity targets for assigned tasks
- Ensure timely completion of verification processes with minimal turnaround time
- Build and maintain professional relationships with verification sources
- Prepare screening reports and forward them to the client relations team
- Maintain proper documentation and records of verification activities
Required Skills
- Good communication skills in English (written and verbal)
- Basic knowledge of MS Excel
- Ability to work in non-voice or semi-voice processes
- Strong attention to detail and analytical skills
- Time management and multitasking abilities
- Willingness to learn and adapt in a dynamic work environment
Eligibility Criteria
Candidates must hold a bachelor’s degree in any discipline. Freshers are welcome to apply, and candidates with up to one year of experience in BPO, KPO, or related fields will have an added advantage. Immediate joiners are preferred for this role. Applicants should possess basic computer knowledge and be comfortable handling backend operations and verification tasks.
Documents to Carry
- Updated Resume
- Passport-size photographs
- Government-issued ID proof
- Educational certificates
- Experience certificates (if applicable)
Walk-in Interview & Registration Details
| Walk-in Interview & Registration Details | |
|---|---|
| Detail | Information |
| Walk-in Date | 2nd May – 8th May |
| Time | As per official notification |
| Venue | Matrix Business Services India Pvt. Ltd., Shree Mahamathi Towers, No.17, Arulambal Street, T. Nagar, Chennai – 600017 |
| Registration / Official Link | Visit official website |
Frequently Asked Questions
Is this walk-in drive open for freshers?
Yes, fresh graduates are eligible to apply for this Operations Associate role.
What is the salary offered for this position?
The salary ranges between ₹1.25 LPA to ₹2 LPA depending on skills and performance.
What type of work will be involved in this role?
The job involves backend operations such as verification checks, report preparation, and handling non-voice or semi-voice processes.
What is the job location for this role?
The selected candidates will be working in Chennai.